Navalprogetti
Quality Policy
Navalprogetti S.r.l. considers quality a strategic element for the development of the company and for strengthening its position in the naval and offshore engineering and design sector.
The primary objective is to ensure full Customer satisfaction through the provision of technical services that comply with contractual requirements, applicable regulations, and the expectations of interested parties, while ensuring competence, reliability, and punctuality in the execution of projects and contracts.
To pursue this objective, Management is committed to:
- maintaining a Quality Management System compliant with the requirements of UNI EN ISO 9001:2015 and continuously improving its effectiveness;
- understanding the needs and expectations of interested parties and periodically assessing their level of satisfaction;
- ensuring full compliance with the contractual, statutory, and regulatory requirements applicable to the company’s activities;
- developing transparent and long-lasting collaborative relationships with customers, suppliers, and strategic partners;
- promoting process management focused on the prevention of non-conformities, risk management, and the identification and exploitation of opportunities for improvement;
- ensuring the employment of qualified personnel and supporting their professional development through ongoing training, instruction, and professional updating;
- promoting effective communication, both within the organization and with customers and suppliers;
- continuously monitoring the performance of company processes through measurable indicators, analysis of complaints, assessment of customer satisfaction, and the results of internal audits;
- promoting a culture of quality, accountability, and continuous improvement at all levels of the organization.
Management believes that the involvement of all personnel is a determining factor in achieving the company’s objectives and ensuring the effectiveness and success of the Quality Management System.
For this reason, Management ensures the availability of the necessary resources, defines measurable and verifiable annual objectives, and periodically monitors their achievement through Management Review and the control mechanisms established by the Quality Management System.
This Quality Policy provides the framework for defining the annual quality objectives. It is communicated to all personnel, made available to interested parties, and periodically reviewed to ensure that it remains consistent with the organization’s context, strategic direction, and market needs.